Shipping Policy

Vedantik Healthcare

Effective Date: jan 2026

This Shipping Policy outlines how Vedantik Healthcare ("we", "our", "us") handles the shipping and delivery of products ordered from us, including medicines, healthcare products, and wellness items, where applicable.

---

1. Service Area

Currently, Vedantik Healthcare ships products within India only, subject to service availability and applicable laws governing the transportation of medical and healthcare products.

Delivery locations may be limited based on courier service coverage and regulatory restrictions.

---

2. Order Processing

• Orders are processed after successful confirmation and payment (if applicable).

• Prescription-based medicines will be dispatched only after verification of a valid prescription, where required by law.

• Order processing time typically ranges from 1–3 business days, excluding Sundays and public holidays.

• Delays may occur due to product availability, prescription verification, or unforeseen circumstances.

---

3. Shipping Timeline

• Estimated delivery time is 3–7 business days from the date of dispatch.

• Delivery timelines may vary based on:

  • Location

  • Courier partner

  • Weather conditions

  • Government regulations or restrictions

Vedantik Healthcare does not guarantee exact delivery dates.

---

4. Shipping Charges

• Shipping charges, if applicable, will be clearly communicated at the time of order placement.

• Charges may vary based on order value, weight, delivery location, and courier partner.

• Promotional or free shipping offers, if any, will be subject to specific terms and conditions.

---

5. Delivery Process

• Products will be delivered to the address provided by the customer at the time of order.

• Customers are responsible for ensuring accurate and complete delivery information.

• Someone must be available at the delivery address to receive the order.

• Vedantik Healthcare is not responsible for delays or non-delivery due to incorrect address details.

---

6. Damaged, Missing, or Incorrect Orders

If you receive a product that is:

• Damaged

• Defective

• Missing

• Incorrect

Please notify us within 24 hours of delivery with relevant details and, if possible, photographs.

We will investigate and take appropriate action, which may include replacement or resolution, subject to verification.

---

7. Non-Delivery & Failed Delivery Attempts

• If a delivery attempt fails due to customer unavailability or incorrect address, re-delivery may be attempted at the discretion of the courier partner.

• Additional charges may apply for re-delivery.

• If an order is returned due to failed delivery, refunds or re-shipping will be handled on a case-by-case basis.

---

8. Restrictions on Shipping

• Certain medicines or healthcare products may not be eligible for shipping due to legal or safety regulations.

• Temperature-sensitive or controlled substances may require special handling and may not be shipped.

Vedantik Healthcare reserves the right to refuse shipping of any product where compliance cannot be ensured.

---

9. Changes to Shipping Policy

Vedantik Healthcare reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting or communication.

---

10. Contact Information

For shipping-related questions or concerns, please contact:

Vedantik Healthcare
Address: Vinay Nagar, Gwalior, Madhya Pradesh 474003
Phone: +91 7987272091
Email: infovedantikhealthcare@gmail.com

---

Thank you for choosing Vedantik Healthcare. We are committed to delivering healthcare products safely and responsibly.