Refund policy

Return & Refund Policy

At Vedantik, we are committed to delivering safe, high-quality healthcare products to our customers. Due to the sensitive and consumable nature of our products, we maintain a strict return and refund policy.

🚫 No Returns, No Exchanges, No Replacements

For safety, hygiene, and regulatory compliance reasons:

All healthcare, wellness, and consumable products sold on Vedantik.com are non-returnable.
We do not offer returns, exchanges, or replacements once the order has been delivered.
Products once shipped cannot be cancelled or modified.

This policy is in place to ensure product integrity and customer safety.

📦 Damaged, Incorrect, or Defective Items

In the rare event that you receive:

A damaged product
A broken seal
A defective item
An incorrect product

You must notify us within 24 hours of delivery.

To process your request, please provide:

Order number
Clear photos of the product and packaging
A complete unboxing video showing the issue

Failure to provide proper evidence may result in rejection of the claim.

After verification, we may offer:

A replacement (subject to availability), OR
A refund/store credit at our sole discretion

replacement or exchange product will be delivered in 3-4 business days

⏳ Order Cancellation Policy

Orders once processed or dispatched cannot be cancelled.
Cancellation requests will only be accepted if the order has not been packed or shipped.

💳 Refund Process (If Approved)

If a refund is approved:

It will be processed to the original payment method.
Refund timelines may vary depending on the bank or payment provider.
Shipping charges (if any) are non-refundable.

Refund will be credited in 7-10 working days on the original payment method.

⚠ Important Notes

Opened, used, or tampered products are strictly non-returnable.
Products purchased under promotional offers or discounts are non-returnable.
Vedantik reserves the right to refuse any claim that does not meet policy guidelines.